Delta Air Lines, Inc. General Manager Application Modernization in Various, United States

Delta Air Lines is offering an exciting, challenging role, which will lead the modernization of the large portfolio of business and infrastructure applications. As a General Manager, you will partner with the enterprise architecture, IT infrastructure and Business Application Portfolio teams to provide leadership, vision, strategic planning and the delivery of modernized applications. We are open to hiring at either MSP or ATL


  • Provide a holistic view of the overall program to the organization and stakeholders

  • Define the program governance plan outlining roles, responsibilities, decision rights and clearly defined escalation path

  • Exhibit proactive leadership behavior by engaging in the program/project planning activities to ensure project success criteria are defined upfront to promote alignment with the expected outcomes

  • You will develop and maintain strong working relationships and strategic partnerships with key stakeholders to maximize application modernization effectiveness and influence and lead culture change efforts to integrate the modernization of application into the organization's DNA.

  • Owns the overall program planning for the end to end application modernization delivery, which includes working with the wider IT team in developing project resource estimates, allocations, approving time reports, training/transition plans, technical coordination, and issue resolution.

  • Develops, sells and implements comprehensive modernization plans, encompassing project team structure and resource assignment, implementation, testing and training plans, creation of a control plan identifying both business process metrics and IT platform quality requirements and ensuring successful transition of modernized applications to support and maintenance teams

  • Work effectively with cross-functional teams to identify areas for improvement as well as efficiency gains. Create and own execution plans to drive the improvements in application modernization program delivery

  • Work with Platform Owning Managers on risk mitigation plans and insure that proactive measures are being taken to address modernization risks

  • Conduct periodic post implementation reviews to reinforce key elements of modernization success and identify areas of improvement

  • Contribute to the development of the Application Modernization Center of Excellence in the area of best practices, standards, procedures, and governance


  • 10+ years of experience in Program Management, Application Support and Development and IT Infrastructure Management within a large, matrixed IT environment

  • Experience in managing upstream, lateral and downstream to ensure successful Program and Project implementations

  • Proven ability to work with all disciplines including Applications, Infrastructure, Finance, Human Resources, Supply Chain and Line-of-Businesses that are present in a large, matrixed IT environment.

  • Ability to problem solve across diverse disciplines.

  • Knowledge of Legacy, Current and Future IT Infrastructure and Application Architecture solutions and patterns.

  • Ability to drive and influence work in groups with direct and indirect oversight of.

  • Experience introducing a new department into a mature organization.

  • Experience executing in a dynamic, growing organization in a fast-paced, challenging environment

  • Experience managing and leading large teams in a matrix capacity

  • Proven track record of driving large scale change management efforts, impacting several business units with programs and portfolios combining to over $100 million in value

  • Ability to communicate complex problems and plans in a poised, creative and composed manner, whilst demonstrating a passion for delivering Change

  • Experience managing all aspects of large projects for the respective lines of business from initiation through deployment

  • Able to communicate and work effectively and collaboratively at all levels or our organization and within IT and business leadership


  • Airline or Hospitality industry background preferred

  • Knowledge of Delta Air Lines Application Portfolio and Infrastructure would be a strong plus.

Delta Air Lines develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being.